SnapBizz Turbo FAQs

To avail Snap Billing app please call our customer care number mentioned in SnapBizz website. On calling the customer care number, a sales executive will be sent to meet you and help you with a demo at your convenience.

After registration, in the login screen enter username as “admin” and provide the password that you mentioned during the registration.

Yes, you can create multiple logins for multiple billers.

The biller login has only billing access whereas the admin has complete access.

To create multiple logins:

1. Go to setting
2. Go to manage users
3. Click on the plus icon on the bottom right corner of the screen
4. Enter the details and save
5. We can assign different roles to different users such as biller and admin

When you login, the amount available in your Galla/cash drawer and the amount available before logout can be tracked as opening and closing balances in the POS system

The opening and the closing balance screens are shown after login and before logout processes.

The scanners tested and recommended by SnapBizz are –

• Honeywell
• Retsol

Retailers own scanners being used with our SnapBIlling app are –

• TVSE
• Logon
• Posiflex
• Iball
• LS

For more info please reach out to Snapbizz customer care.

We support Panache & Hoin three-inch thermal printers.

1. Connect the printer
2. Go to settings
3. Go to printer settings
4. Select the printer
5. Select the mode of printer connection
6. Select the printer size
7. And click on save
8. Close and re open the app

TSC barcode printer is supported. Please reach out to sales/customer care to get the complete details of the supported barcode printer

Yes, for that the retailer can add the customized PRN file in Android->Data->Snapbizz->Printer path and then come back to Settings->Barcode Generator and enable the Print PRN File button and Save.

Yes, you can connect a barcode printer and take print outs of the barcode from our software.

To print a barcode:

1. Go to inventory management
2. Select the product
3. And click on the barcode icon in the actions section to get the printouts

1. Connect the barcode printer
2. Go to settings
3. Go to barcode generator
4. Select the printer

Tap on the Connect Button

No, you should not connect both the printers at same time.

Only global weighing scale is supported by our software.

We can connect a weight scale using USB or serial port, and start using it.

Yes, you can connect a weighing scale to the system. To check the connectivity of the machine we can check it on the top right corner of the screen which give the status of connection of the printer and weighing scale.

1. Connect the weighing scale
2. Add an item to the cart
3. Weigh the product
4. Click on the lock weight icon at the bottom right corner of the cart.

1. Plug in the tv
2. Connect it to the same network as in the pos system
3. login in the snap vision application
4. both pos and tv will be synced

The icons are:

1. Weighing scale-this icon shows if the weighing scale is connected or not
2. Printer-this icon shows is the printer is connected or not
3. Notifications-this icon show if there is any new snap order, any connectivity issue.

Options- this icon gives shows us different features to toggle between

There are three different ways to add a product to the billing cart:

1. You can scan the barcode of the product
2. You can search the product by its name or barcode
3. If the product is a loose item you can add the product using quick add

Yes, you can change the price of a product in the billing cart by clicking on the price and editing the rate in the pop up given.

To do a bill:

1. Tag a customer by entering his name/mobile number
2. You can add a product by searching its name or barcode provided it is already in My Store
3. You can also scan the barcode of the product if it is a packed item
4. In case of loose item, you can go to quick add and search the product by its category and add it by its weight
5. To add a product that is on offer in your store click on best offers and add that product
6. To complete the bill, click on view details

Click on done to complete the bill

Saved customer – to the bill you can search his/her name or mobile number.

Click on the human button on the top left corner in the billing cart and give the details of the customer like Phone number, Name, Address (for delivery bill), Email Address (to send E-Bill) and click on Save to save the customer.

To send an E-bill:

1. Complete the bill
2. Click on done
3. Select send SMS or send E-MAIL to send a soft copy of the bill

A soft copy of the bill will be sent to the customer

To change the quantity:

1. Add the product to cart
2. Click on the quantity

Enter the required quantity in the pop-up

To change the SP of the product:

1. Add the product to the cart
2. Click on the dropdown arrow in the rate section

Select SP1/SP2/SP3

To give product wise discount:
a.   Add the product to the cart

1. Click on the dropdown arrow in the rate section
2. Click on discount
3. Enter the discount value and click on done

Yes, you can accept different payment modes.

To avail different modes of payment:

1. Complete the bill
2. Click on payment icon in the checkout screen
3. Select the mode of payment
4. Enter transaction details

And click on done to complete the bill

During the billing in the checkout screen, tick on the customer payment checkbox to add the extra amount paid by customer into customer’s wallet.

To complete wallet payment:

1. Complete the bill
2. In the check out screen add the balance to credit

It will automatically deduct the money from customers walle

To complete a print out:

1. add products to cart
2. click on the printer icon in the checkout screen

complete a bill to get a print out

Yes, you can complete the bill without tagging a customer. You can enter demographic instead of customer details in the top middle of the screen

Yes, you will get customer frequently purchased products suggestion as below –

1. Go to Settings -> General Settings -> Enable Customer Suggestion
2. Go to bill and tag the customer

Yes, you can get an alert when you add a product that is going out of stockwhenever a product’s stock goes below the MBQ (Minimum Base Quantity) that you have entered during the adding of the product, it gives a red triangle which indicates low stock for the product

Yes, you can restrict the price change in the billing cart by turning on the lock price change setting in general setting

Yes, we can return a product:

1. Add the product to cart
2. Click on view details
3. Click on the product
4. Select return and complete the bill.

1. Click on view details
2. Click on delete icon on the top right corner
3. Confirm the deleting process

Yes, you can auto save the cart:

1. Go to settings
2. Turn on auto save cart

Yes, you can give a discount over the total bill:

1. Add the product to the cart
2. Click on view details
3. Enter the percentage or value of the discount in the discount section

Complete the bill

You can check the change to be given to a customer in the change section of the checkout screen

Yes, we can mark the bill as to be delivered:

1. Add products to cart
2. Click on view details
3. Click on delivery icon at the bottom of the screen
4. Complete the bill
5. It will be marked as to be delivered

The best offers section gives shows the products that are being published on the TV screen.

1. Search for the product
2. Select the product
3. Select the batch to be added from the pop up given

Yes, the print out can be customised in the printer settings.

We can customize in the following manner:

1. Header-this includes store name store address, contact number, TIN number store city
2. Footer- you can enter maximum three footers for every bill

We can also increase or decrease the font size.

Under the Settings -> Printer -> General, lot of settings are available you can select as per your requirement and click on save to save the settings.

Quick add is an option to add all the loose items so that you can add them quickly to the cart without scanning or searching the product by name or barcode

To add a product in quick, add:

1. Go to quick add
2. Select the category
3. Click on the add product icon

Enter the detail and click save

You can add the products in the extra products or miscellaneous category in the quick add section.

Yes, you can change the category of the product:

1. Go to inventory management
2. Search for the product
3. Click on edit icon
4. Change the category & subcategory
5. Click on save

Yes,you can add a product from the inventory:

1. Go to inventory management
2. Search for the product
3. Click on edit icon
4. Switch on the quick add option at the bottom of the screen

We can inward products from the 4^th cart:

1. Click on 4^th cart
2. Tag a distributor
3. Add product
4. Select the quantity
5. Click on view details
6. Click on save
7. All the changes will be saved in stock

You can add products to the 4^th cart:

1. By scanning the barcode
2. By searching the product by its name or barcode
3. By using quick add

Yes, we can make a credit payment to a distributor.

We can inward products from the 4^th cart:

1. Click on 4^th cart
2. Tag a distributor
3. Add product
4. Select the quantity
5. Click on view details
6. Click on save
7. All the changes will be saved in stock

You can add products to the 4^th cart:

1. By scanning the barcode
2. By searching the product by its name or barcode
3. By using quick add

Yes, we can make a credit payment to a distributor.

While completing the bill click on invoice icon to make it into an invoice bill.

The bill will be made as an estimate if the invoice icon is not set to Green colour.

You can convert an estimate into an invoice bill:

1. Go to bills
2. Go to estimate bills
3. Click on the bill to convert
4. Click on invoice icon
5. And the bill will be converted into an invoice

To check invoice bills, click on bills icon at the top of the page and you will be taken to invoice section.

To check estimate bills:

1. Go to bills section

Long press on the bills icon and you will be redirected to estimate bills section

To check bills history, go to bills section and there you can check the bills day/month/week wise or for a particular date range as per from and to date selection.

The cash and truck icon beside every bill show:

1. Cash icon- Black means credit bill

Green means paid bill

1. Truck icon – Black means yet to be delivered

You can change the status of delivery by clicking on the truck icon and mark the bill as delivered (Green icon)

You can search a bill by:

1. Name of the customer
2. Mobile number of the customer

Invoice id of the bill

Yes, we can edit sales bills:

1. Go to bills
2. Long press on the bills to be edited
3. Click on edit the bill
4. Complete the editing of the bill
5. The bill will be added to the cart for editing

A bill can be edited within 14 days of generating the bill. The edited bill will be seen in red color after editing.

The bills will be sorted according to the date of generation of the bill.

No, we cannot delete credit bills

Credit  bills cannot be edited.

We can delete a memo bill not an invoice bill.

1. Go to bills
2. Long press on bills icon to go to memo bills section
3. Select the bill to be deleted
4. Click on the delete icon at the top right corner of the bill to delete it

To edit customer details, go to customer management screen and click on the pencil icon adjacent to the customer name and make the changes

Yes, you can send a credit overdue reminder message to a customer by clicking on Remind button adjacent to the name of the customer.

To accept the credit payment:

1. Select the customer
2. Enter the amount in cash payment section at the bottom of the screen and click on Pay
3. The credit payment will be recalculated based on the payment done and updated amount will be shown on the customers screen.

Yes, you can search a customer’s bill from the customer management screen:

1. Select the customer
2. Click on bills
3. Select the month and year
4. Select the required bill and complete the action

We can sort customers based on two fields:

1. Alphabetical order – Click on the down arrow at left of the column to sort the customers according to alphabetical order.
2. Due amount – Click on the down arrow beside ‘DUE’ to sort according to the due of the customers in ascending/descending order.

We can check:

1. Summary- this section gives the data like, avg. visits per month, avg. purchase per month, days since last purchase, last paid on
2. Bills- this section gives all the bills made by the customer in the selected month
3. Credits-this section gives a ledger of the credit payments to be made.
4. Passbook- this gives the complete ledger of payments made in the month by the customer

1. Go to distributors
2. Select the distributor
3. Enter the amount in the cash field
4. Click on the tick mark

We can sort the distributors by:

1. Name
2. Go to distributor
3. Click on the down arrow near the distributors name heading
4. All the distributors will be sorted alphabetically
5. Due
6. Go to distributor
7. Click on the down arrow near the distributors due heading
8. All the distributors will be sorted according to their due

We can check:

1. Summary- this section gives the data like, avg. visits per month, avg. purchase per month, days since last purchase, last paid on
2. orders- this section gives all the bills made by the customer in the selected month

To complete the credit payment:

1. Select the customer
2. Enter the amount in cash payment section at the bottom of the screen and click on Pay
3. The credit payment will be recalculated based on the payment done and updated amount will be shown on the customers screen.

Yes, you can search a customer’s bill from the customer management screen:

1. Select the customer
2. Click on order
3. Select the month and year

Select the required bill and complete the action

To edit distributor details, go to distributor management screen and click on the pencil icon adjacent to the distributor name and make the changes

You can search his/her name or mobile number in search box at the top section of purchase cart

Click on the human button on the top left corner in the billing cart and give the details of the distributor like Phone number, Name, Agency name, Email Address (to send E-Bill) and click on Save to save the customer.

To add a product to the inventory:

1. Go to inventory management
2. Click on the ‘+’ icon at the bottom right corner
3. Enter the details of the product, if the product is a barcoded item scan the barcode and all the details will be filled.

click on save

To edit the product details:

1. Go to inventory management
2. Click on the pencil icon in the actions section
3. And enter the changes
4. Click on save

We provide you with 1lakh+ catalogue of products beforehand called GDB (Global Database). You can check the catalogue in the GDB section in inventory.

My store section in Inventory Management consists of the products available in your store.

MBQ – Minimum Base Quantity

This is used to show the low stock alert of the product in the cart.

You can see MBQ when you add / change a product in the inventory.

You can add an image to a product while adding/editing of the product by using:

1. Camera button present next to the image icon
2. Uploading from Gallery of your device

To give category discounts:

1. Go to inventory management
2. Click on category discount option
3. Select the required category and sub category
4. Give the discount percentage

To search products based on categories click on the yellow right arrow in the left side of the inventory and select the category of products to browse through.

To add products, we have two different methods

1. Scanning the product in the bills and completing the bill
2. Add the product to the bill
3. Complete the bill
4. The product will be saved in my store section of inventory
5. Adding the product from GDB catalogue
6. Go to inventory
7. Click on GDB
8. Search for the product to be added

Click on the tick mark at the bottom of the image of product

1. Tv icon-this icon is used for the product to be shown on the tv
2. Pencil icon-this icon is used to edit product details
3. Red cancel icon- this icon is used to delete the product
4. Barcode icon-this icon is used to print the barcode of the product
5. Phone icon-this icon is used to enable snap order for the product

Offer icon-this icon is used to put the product on deal in the snap order app

A .You can import stock using the 4^th cart:

1. Click on the 4^th cart
2. Add the products to be imported
3. Tag a distributor
4. Complete the bill
5. All the products will be added in to the inventory.

1. You can manually enter the stock value of the products:
2. Go to inventory
3. Select the product
4. Click on the down arrow near the name of the product
5. And enter the stock value in the stock field

1. Go to inventory
2. Click on the down arrow beside the name of the product
3. Click on the ‘+’icon
4. Enter the required data in the pop up given

1. Go to inventory
2. Click on the down arrow beside the name of the product
3. Click on disable option at the end of the batch

To add product on to the visibility screen:

1. Go to inventory
2. Click on the TV icon in the actions section
3. And you can publish your product on the TV screen

There two types of Ads:

1. Store Offers / Store Ads – These are the Ads that you can publish from the POS machine
2. Brand Ads – These are the brand advertisements that will be running on the TV by the brands and you will be paid for the same.

To publish brand advertisements, contact customer care.

To publish a full screen ad, call customer care

1. Go to visibility section
2. Here we can check both my store ads and campaign adds
3. To remove a product from the visibility screen, click on the TV icon in the actions section.

The campaign ads section gives the following information:

1. Campaign id
2. Description
3. Campaign slot
4. Start date
5. End date

Push offers helps retailers to connect with customers by sending offer / customized messages to all the customers phone number saved in the Snap Billing software.

We can send three types of messages:

1. Store wide offers
2. Product Level offers
3. Customised messages

To send push offers:

1. Go to push offers menu item under the 3 dots at the top right corner
2. You will see store wide offer and special offers
3. Enter percentage / amount of offer
4. Select the date range from when to when the offer is valid
5. An auto generated message will be displayed
6. You can edit the auto generated message if needed
7. And then click on push offers to send the message to all the customers saved in the Snap Billing app

You can enter a customized message directly in the message box and click on Push offers to send the message.

No, we cannot send push offer to a single customer.

It is a feature where you can check/send a previous push offer that you have sent to the customer in the past.

To use previous offers:

1. Go to push offers
2. Click on previous offers
3. Select the offer to send it again
4. It will be shown in the message box

Snap order button is used to send the message regarding making the shop online. It gives a link from where the customers can download the snap order app.

You can generate:

1. GST summary
2. Stock report
3. Day wise summary
4. Shift wise report

To export reports:

1. Go to reports
2. Select the report you want to export
3. And click on get report
4. Report will be saved in the device

The following reports can be generated:

1. Regular GST
2. Composite GST
3. Combined GST
4. GST tally report

Yes, you can generate the reports month wise and quarter wise

Shift report give the details of sale, no. of bills opening/closing balance of different logins/users working in different shifts.

Snaporder is a feature from which you can take your store online and manage the orders placed by your customers.

To enable snaporder:

1. Go to settings
2. Click on enable snap order settings.

To add/remove the product:

1. Go to inventory
2. Select the product
3. Click on the mobile phone icon to add/remove the product under Actions section

1. Go to inventory
2. Select the product
3. Click on the offer icon under Actions section

1. Go to snaporders
2. Click on the tick mark in the actions column to process the order.
3. All the products in the cart will flow to the sales cart whichever is empty
4. Complete the bill to mark it as in process
5. Go to in process orders
6. Click on the truck icon to mark it as delivered

If we try to process the bill when there is no available cart then a pop-up will be shown saying empty cart not available.

Multipos is a feature given to you where you can use multiple pos systems to do billing while it is connected to one master system which can have multiple pos systems as client.

No, the client has access only to do bills and create customers.

Backup summary gives the status of the data that needs to be backed up to avoid loss of data.

1. Go to settings
2. Go to database back up
3. Click on ‘select automated database backup limit’
4. Change the number of backup files to be generated
5. Click on save

Backup summary gives the status of the data that needs to be backed up to avoid loss of data.

1. Go to settings
2. Click on connected devices
3. Select the keyboard to be connected